I'm a senior collaboration engineer with over 20 years in enterprise IT, the last 13 focused deeply on Cisco Unified Communications. I've designed, deployed, and maintained UC environments ranging from small single-site offices to large multi-site enterprises with thousands of users, including full-stack voice infrastructure, contact centers, and video collaboration.
My approach combines hands-on technical delivery with a strong automation mindset. I write custom Python tooling to streamline provisioning, migration, and operational tasks — from AXL/REST API integrations to full provisioning automation with Webex Calling. I've authored UCCX scripts, built data migration pipelines, and created open-source SDKs for the Cisco platform.
Most recently, I've been expanding into AI-driven automation and infrastructure tooling, building intelligent monitoring systems, automated workflows, and exploring how LLM-based tools can augment engineering operations.
I'm looking for a senior or staff-level role where I can combine my deep UC expertise with my growing automation and AI skills — ideally remote-first, with a team that values engineering craft and practical innovation.
CUCM (v4 through v15), Webex Calling, UCCX, Unity Connection, CMS, Expressway/MRA, CUBE, SIP/H.323. Full lifecycle — design, deploy, upgrade, migrate.
Python, Perl, PowerShell, Bash. AXL/SOAP, REST APIs for Webex, CUC, UCCX, CMS. Automated provisioning, data migration, and operational tooling.
VMware ESXi 5–8, UCS hardware (M5–M7), vSAN, Cisco routers (ISR/ASR/8K), Catalyst switches, Linux server administration, pfSense.
Claude API integration, AI-driven automation workflows, custom monitoring with intelligent alerting, prompt engineering, LLM-assisted development.
Java-based tool that deserializes and documents Cisco UCCX AEF script files, automating the extraction of call flow logic into readable documentation.
Python tooling for automated provisioning and management of Webex Calling environments via REST APIs, streamlining bulk operations and migrations.
Collection of Python and Ansible tools for CUCM AXL provisioning, CMS management, Unity Connection administration, and CDR processing.
Custom AI-powered assistant built on the Claude API with Discord integration, automated server monitoring, reminder systems, and infrastructure management capabilities.
Texas A&M University — Commerce, TX — Computer Science (1990–1992)
Spartan School of Aeronautics — Tulsa, OK — Aeronautical Science (1993–1995)